Now I understand that being a toll collector on a turnpike has got to fall into the category of shit job. Boring, cold in the winter, hot in the summer, asshole people and the smell of car exhaust all day. (Do they have Andy Gumps or do they have to bring a piss bucket? I'll have to look the next time I go through one of these.) Your job as a cubicle jockey looks a little better now, doesn't it?
On the other hand. These are government workers. Since this is New Jersey I will assume they are unionized government workers. That means they probably make about $200,000 a year and retire after twenty years on a 95% pension and health benefits that a congressman would envy. Also, I'd bet you a dime to a donut that not one of the toll collectors in these complaints ever gets fired. They probably wouldn't get a write up if they took a shot at your car.
Ahhh...the Golden Age of the toll booth collector.
Friendly, courteous, and smartly dressed in his uniform.
I bet you got a snappy salute along with your change.